How SWIF handles your information.

This policy explains how Social Work Initiative Foundation, known as SWIF, collects, uses, stores, and protects information when you use this website, create an account, subscribe, contact us, or participate in SWIF programs.

Last updated: September 21, 2026

Responsible use

We collect information only for clear program, membership, support, payment, and communication needs.

Service providers

We use trusted providers for authentication, database hosting, email delivery, and payments.

Member control

Members can contact us to review, correct, or request deletion of eligible personal information.

Information we collect

Account details such as your name, email address, password, and email verification status.
Profile information you choose to provide, including contact details, location, education, social links, and next-of-kin information.
Membership and payment records needed to confirm access to paid programs and subscriptions.
Messages, newsletter signups, and support requests submitted through website forms.
Basic technical information that helps us secure, debug, and improve the website.

How we use information

To create and manage your account, dashboard, membership, and program access.
To send confirmation emails, password reset emails, membership updates, newsletters, and support replies.
To process payments and maintain subscription records through our payment provider.
To review contact messages, partnership enquiries, and newsletter requests.
To protect the website, prevent misuse, and improve member experience.

When we share information

With service providers that help us operate the website, authentication, email delivery, database hosting, and payments.
With payment processors only as needed to initialize, verify, and manage membership payments.
When required by law, regulation, legal process, or to protect SWIF, members, partners, or the public.
We do not sell member personal information.

Your choices

You can update profile details from your dashboard when signed in.
You can unsubscribe from non-essential email updates where an unsubscribe option is provided.
You can contact us to request access, correction, or deletion of personal information, subject to legal and operational requirements.

Security and retention

We use reasonable technical and organizational safeguards to protect personal information. We keep information for as long as needed to provide services, meet legal or accounting obligations, resolve disputes, and maintain website security.

Payments

Membership payments are handled by our payment provider. SWIF stores payment references, status, amount, currency, and subscription details needed to confirm membership access. We do not intentionally store full card details on this website.

Children and young users

SWIF programs are intended for people who can lawfully provide their information or have appropriate consent. If you believe a child has provided personal information without proper consent, contact us so we can review it.

International access

SWIF serves a pan-African and global community. Your information may be processed in locations where our service providers operate, with safeguards appropriate to the services being provided.

Contact

Questions about this policy?

Email info@theswif.org with privacy questions, account requests, or data concerns. We may need to verify your identity before completing requests related to personal information.